Anthony Travel Complaint

Anthony Travel Complaint

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Anthony Travel made our Disney Soccer adventure less than enjoyable


our soccer team decided to go to the Disney President's Day tournament. Each group had to book their reservations through this company. This company leaves little to be desired! They do not communicate well nor do the young people answering the phones know what the heck they are doing. I received my invoice only to find a mistake. I called to correct it. This simple process took 45 minutes!! I received a revised invoice which was corrected of the first issue however now my Disney tickets were deleted! Another 45 minutes to fix that error. Next I was told my package would be sent that week. Two weeks later, no package. Again, I call. 35 minutes this time to be told it was mailed out that day and someone would have to be home to sign for it. Perfect...should arrive today (Saturday) however NO! The FedEx slip says only weekday delivery! SMH! Do people not understand that most families have 2 working parents!!! Now I need to find someone to be here to sign. A little communication on their end would have given me time to make arrangements. This package is a huge deal because it has our Disney tickets in it. I need the ticket numbers to make FastPass reservations. It's now less than 30 days until our trip and the reservations have been open for over a month. Again, way to screw up our trip Anthony Travel . Had I known this would be such a painful process, I would have just booked a vacation to Disney via AAA! THEY know what they are doing. Anthony Travel is giving Disney a bad name if any body playing has never been to Disney.


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